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Opening an Online School with WordPress - Part 4

At HanamiWEB Online School,

●Ask questions in real-time in the virtual study room!

●Ask as many questions as you want via chat!

●E-learning materials that you can learn as much as you want, 24 hours a day!

All included for just 2,500 yen/month!

We are launching an online school that will teach you how to create WordPress without coding.

The plugin we will use is Lifter LMS, an e-learning system called Learn Management System (LMS).

In Part 1 of Opening an Online School with WordPress, I wrote a memo about installing plugins, installing the theme, and setting up the initial settings.

In part 2, we created an outline of the course and set up items related to the page that serves as the basis for application, such as the pricing plan.

https://hanami-web.tokyo.jp/blog/lms/ordpress-onlineschool2/

In Part 3, I wrote an article about creating the content of the lessons that would serve as teaching materials.

https://hanami-web.tokyo.jp/blog/lms/ordpress-onlineschool3/

That was a long introduction, but this time I would like to build the section where students can register!


Flow of taking online school classes using the E-learning system

This is the flow of membership registration.

  1. [Students] Membership registration
  2. [Students/Administrators] Receive email
  3. [Students] Payment (If you have purchased an addon and wish to extend the program, you can make payment at the same time as registering as a member)
  4. [Operator] Member activation
  5. [Students/Administrators] Receive email

This is the flow.

After registering as a member

  • [Students/Administrators] Completion email upon completion of course
  • Next payment reminder email
  • [Operator] Cancellation notice in case of cancellation
  • [Operator] Change status to Cancelled from the dashboard

This is the flow.

Blue → Students
Green → Management
The darker colors indicate the action to be taken, and the lighter colors indicate automatic email reception.

Even if you cancel and your membership lapses, students will be able to log in to their My Page unless they delete their WordPress user information, but they will not be able to take courses.

Membership Creation

We will create a membership and create a registration process that includes courses that can be taken within the membership.

One benefit of membership is that you can create multiple types of membership by changing the courses included for each membership.

You can add courses later, even if you already have students.

Create a new membership by clicking [Membership] > [Add membership]

Create a new membership by going to [Membership] > [Add membership] in the WP dashboard.

I added a title and description.

The instructor and access plans were set by default.

Create a rate plan

Scroll to the bottom of the page.

Click [Add New] to create a new pricing plan.

It is also possible to create multiple pricing plans with various options, such as free, one-time, monthly, or annual payments.

Monthly subscription pricing

The red line indicates the monthly payment setting.

Try creating an annual payment plan

Click [Add New] to create another pricing plan.

The change is automatically reflected in the access plan section of the editing screen. Students can click the [Register] button to proceed to register for the course.

Add a course to your membership

If you leave it like this, even if you sign up for membership it will not be linked to a course.

Go to [Auto Enrollment] to the right of the section where you created your rate plan.

Add the courses you want to include by clicking [Add Course].

Registration form customization

We have created a membership and pricing plan. Now we will customize the registration form that will be displayed after pressing the [Register] button.

[Lifter LMS] > [Forms]

Three types of forms are set by default in [Lifter LMS] > [Forms].

  • Billing information - Registration form on the payment screen
  • Refister - Membership registration form
  • Edit Account Information - My Page Edit Form

There are three types. When you click on the membership registration, the associated form is called [Billing Informatino].

Edit Billing Information

It is set to English by default, so you can customize it.

Visible only to non-logged in users

The email address section is set by default, but since it can be a hassle to have logged-in users enter their email address again, it is possible to control it so that it is displayed only to users who are not logged in.

Password must be at least 11 characters

By default, passwords had to be 11 characters or longer, so we added a note to that effect.

Change phone number to a required field

If people register their email address incorrectly, we will not be able to contact them, so we have made phone number a required field as well.

Add login ID

Since registration is not possible without the user ID field, which is required for WordPress user registration, we will add a part called [User Login].

Check the preview

Since I previewed while logged in as an administrator, all items except those hidden by the logged-in user were output.

Member output settings

In addition, you will need to set up output for your member page.

[Lifter LMS] > [Settings] > [Memberships]

Select 【Membership Page】.

A static page called "member" should be generated by default, so specify the member page with the shortcode embedded in it.

If you select a specific membership level in [Restrict site by membership level], when a user who is not a registered member views your site, they will be redirected to the registration form for the specified membership.

Membership registration page → Complete the registration form

So far, we have completed creating the member registration page and member registration form.

Membership registration information page

Click the [Register] button.

You will be redirected to the payment form screen that you modified in Forms.

The default payment method available is bank transfer. Click [Buy now] to register.

Email Settings

We experimented with email flow.

The basics of email setup

This can be done in [Lifter LMS] > [Settings] > [Engagements].

  • Sender name
  • From email address
  • signature

Register the following:

To set up automatic emails, go to [Notification] and

I set it in the [Engagements] > [Emails] section.

(Students) Email sent immediately after registration

I set it up in [Student Welcome] under [Notification].

I changed it like this.

The sender here is set to [Student].
If you want to send the same email to the operator, check [Additional Recipients] and enter the email address.

However, I set it up to send a different email to the management.

(Operator) Email sent immediately after registration application

Although it is possible to receive the same email as students using the above procedure, I have set it up separately.

Click [Add Email] under [Engagements] > [Emails].

Paste the necessary information into the notification email for new student registration.

After setting the body of the message, scroll down and enter the administrator’s email address in the Email To field.

Once you've completed the setup, click Publish.

Next, set the timing for sending emails in [Engagements].

Click [Add Engagements].

  • When did you sign up for the membership?
  • Membership is Basic Course
  • Send Email
  • Send notification of new student enrollment at Emali

Just set it like this.

Make sure you set the timing.

By setting [Engagement Delay] to 0, the message will be sent immediately.

Once a student has registered

Automatic email sending to students via Notification
Automatic email sent to the operator from Engagements

We created the following flow.

(Students) Payment information email

Immediately after you register, you will receive another email regarding payment.

[Gateway: Manual - Payment Due] under [Notification]

This is a notification when you select the default bank transfer option.

Basic is a pop-up notification, so you will need to edit the Email address to set it.

I don't think it's necessary for the management to be notified of this, so I think it's fine to just check [student].

If you link your Stripe subscription, you will need a paid add on.

I also think it would be a good idea to issue a subscription payment URL on the Stripe dashboard and paste it into the email body.

Customer management and payment management on the site will no longer be linked and will have to be managed manually, so whether or not you use a paid add-on will depend on the scale of your operations.

We are assuming a free setup, so once registration for subscription payment via bank transfer, PayPal or Stripe has been confirmed, the management will need to change the student's status.

Student information will be added to the [order] section of the WP dashboard, and students can start taking the course by editing the status to enable it.

(Students/Administrators) Membership activation email

An email will be sent once payment has been completed and students' membership status has been activated.

Create your email text in [Engagements] > [Emails].

I used the variable {student_email} as the recipient so that emails can be sent to students.

We also registered the management's email address in the cc field and set it up so that the same email text would be sent at the same time.

Once you have created the email text, create a new Engagement by going to [Engagements] > [Engagement].

This time

  • When your membership payment is complete

I chose the option "Student purchases a membership."

Once this step is completed, students can finally proceed with their course enrollment from their My Page.

(Students/Administrators) Notification of course completion

There is a setting for course completion notifications in the Notifications section, but since these can only be sent to the management side, I decided not to use the Notification settings and instead set it up in [Engagements].

Create emails to students and administrators in [Emails]

By setting the trigger to [Student completes a course], you can send an email when a student completes a course.

(Students) Next payment notification

You can set up a reminder email for your next payment.

This is under [Notifications] and is called [Upcoming Payment Reminder].

Edit your email.

At the bottom you can set how many days before the withdrawal date you want the email to be sent.

I left the shipping address set to Student only.

How to cancel a subscription

Now that we have completed the general outline of the process from registration to taking the course, I would like to finally introduce the process for canceling.

Student Subscription Cancellation Request

Students can request to cancel their subscription by clicking the "Cancel Subscription" button in the payment information section of their My Page.

(Operator side) Receives subscription cancellation request email

The subscription cancellation request email setting is in the Notifications section.

The email will only be sent to the administrator.

Changes to student status

If you have set up subscription payment separately with PayPal or Stripe, cancel your subscription from each dashboard.

After that, change the status of the student in question to Cancelled in the [Order] section of your WP Dashboard.

Your membership status will be invalidated

Your membership status will be invalidated, so although you will be able to log in to your member page, you will no longer be able to view courses.

If you also want to delete membership information, you can delete the target user from [Users] in the WP dashboard, and they will no longer be able to log in.


Can't add more membership courses?

Even if I add a course to my membership, the course doesn't appear on my student's pageThis is what happened.

This is the default setting, and it is caused by the fact that content added after enrollment is not automatically made available for viewing.

You can set the courses included in the membership in the [Auto Enrollment] section of the membership settings. At this time, you can click [Enroll All Members] to allow all students who are members of the membership to take the course.

summary

I have written my memorandum on my blog in four parts, and I was able to grasp the overall flow.

The biggest disadvantage of Lifter LMS isYou cannot link credit card payments unless you purchase a paid add-onis.

Stripe now makes it easy to issue URLs for subscription payments, so you can link them to payments with some ingenuity, but you need to be careful as you will have to cancel in two places on the site: cancel and cancel the payment.

By the way, the paid add-on is $120/1 year. If you have a fair number of members, it is definitely better to install the paid add-on!

Some of you who have been reading my blog have said that you have been running an online salon using the Simple Membership plugin, but would like to switch to LifterLMS! So I have decided to help you with the migration to a full-scale e-learning system!

I was glad that someone took the time to look at my memo.

Please take a look at my memos so far if you'd like!

Leave the reskilling of your website to us!

Since 2019, we have been sharing skills related to WordPress and websites. We have accumulated case studies and know-how, and are good at quickly and accurately solving problems. If you have any concerns about your website, please feel free to contact us via our official LINE account!

↑Click to open the official LINE page

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