[Reskilling] The benefits of shifting your B2B website from outsourcing to in-house development

The Ministry of Economy, Trade and Industry is also promoting digital transformation, and with reskilling attracting attention, the number of companies considering in-house development is on the rise. In this article, I would like to talk about the benefits of in-house development of website revision services for B2B sites that require rapid change and improvement.

We will use Hanami, who manages the company's internal website, as an example to introduce the benefits of in-house development of website modifications that have previously been outsourced.

Let me introduce you to our public relations specialist, Hanami-san.

• 40-year-old woman
• I have worked for an exterior wall company with 20 employees for 5 years.
• Responsible for public relations, such as creating flyers and updating the website
• I enjoy taking my dog for walks and relaxing on the weekends.

When outsourcing

Immediately, from the President
president"We will be changing our service content and fees, so we need to update our website as soon as possible, so please update it as well!"
The instructions were as follows.

First, let's check the process that Hanami goes through to select an outsourcing partner.

When selecting a new subcontractor

1. Search the internet to find a suitable outsourcing company
2. Contact multiple subcontractors
3. Discuss what you want to achieve through online meetings, etc.
4. Get a quote
5. Compare content and estimates to select subcontractors internally
6. Create instructions and make a formal request
7. Communicate information necessary for work to subcontractors
8. Fix in test environment
9. Review the revisions with your supervisor
10. Reflect the corrections in the production environment
11. Check the production environment
12. end

Once you have completed the above steps, your request can finally begin.It will take about a week.

When requesting services from an existing subcontractor

If you have already selected a new subcontractor and would like to request revisions as a repeat customer:

1. Create a correction instruction document, ask if it is possible to accommodate, and request a quote
2. Approval of outsourcing costs from the person with decision-making authority
3. request
4. Communicate information necessary for work to subcontractors
5. Fix in test environment
6. Review the revisions with your supervisor
7. Reflect the corrections in the production environment
8. Check the production environment
9. end

It depends on the speed of the outsourced party,If you have made multiple requests, you can request same-day service.is.

We also compare the advantages and disadvantages of outsourcing. Please refer to this article as well!

It takes time if you outsource it

I have introduced the process of outsourcing, and as you can see, it takes time. It would be great if the outsourced company could do the work right away, but in many cases you have to wait until the work is completed.

So, Hanami thought about it.
If I could edit my own website, I wouldn't need to write detailed instructions and I wouldn't have to worry about when the work would be completed...

In-house production

Let's look at what would happen if Hanami were able to modify the website and do it in-house.

1. Create a revision proposal
2. Fix it in the test environment and check with your supervisor
3. Release
4. Confirm with your supervisor the changes that have been reflected in the production environment

If it's just a change in pricing, you can simply make the changes directly in the production environment and report it to your supervisor for confirmation.

president"If we can change our website so quickly and keep outsourcing costs down, I'd like to try more things."
Voices like this have also been raised.

Be able to adapt to rapid change

The web is changing very quickly.Once information is published on a website, will it still be valid three months from now?

You may have heard the term PDCA many times.

1. plan
2. execution
3. evaluation
4. Improvement

If you do not develop your website in-house, you will have to consider the cost and time involved in step [4. Improvement], and in many cases you will have to give up on making improvements.

Publishing your website is not the end. It only starts once you release it to the world.
Analysis ⇔ Improvement
This cycle continues, and we are living in an age where we must constantly adapt to changes in the world.