Hotjar allows you to get feedback on your WordPress blog

People who visited the site

• Where to click
• How often is it viewed?

The tool we use to check this is called a heatmap, and we've implemented a heatmap called Hotjar that can be connected via Google Tag Manager.

Hotjar also has a recording function, which is an amazing tool that not only displays heatmap statistics, but also records how each person navigates the site.

Here is an article explaining Hotjar's recording function ↓↓
https://hanami-web.tokyo.jp/blog/webmarketing/hotjar-recording/

I've also set up some other interesting features on Hotjar, so I'd like to introduce them to you and how to set them up.

Hotjar's Feedback feature

It's also on the Hotjar admin screen, but the red [Rate your experience] on the far right is Feedback.

You can see that this is an item where you can ask for people's opinions on the page.

When I look at blogs, I sometimes see questions like, "Was this article helpful?" Since I have an explanatory blog, I thought that Feedback would work well with it, so I decided to implement it!

Create a new Feedback on Hotjar

Click the icon on the left side and click [Set up Feedback].

Setting the Feedback Appearance

Set language to Japanese

Adjust the display position

Set feedback icon

Those using the free version can only use the attached icon. Customization is not possible.

About Color

The color can also be changed by those who have the paid version, so I will continue to use it in red.

Set the feedback content

Set the question text

You can freely set the text you want to ask.

If you select Display additional, you will be able to have people write their comments as well.

To avoid confusion with this chat for asking questions, we changed the text to "If you need help, please use our free consultation service."

Collecting email addresses

We have changed the text to read in Japanese: If you would like to follow us, please enter your email address.

Please enter your email address so we can respond to your feedback individually.

Thank You Message

We have set the thank you message after feedback in Japanese.

Targeting

Device Settings

• desktop
• Tablet
• mobile

You can control whether or not to display it.

Specify the page to display

It's amazing that you can control which pages are displayed for free. I don't want it to be output on my homepage, so I set it to be displayed only on the blog page.

Display users and percentage

In the free version, it is set to All Users. The default display ratio is 100%, but it can be reduced.

In this case, since it is always displayed and there is no problem, we will set it to the default setting of 100%.

How to receive feedback

In the free version, you can set the receiving email address. You can choose not to receive emails, but since the number of emails is small, I will set it to receive emails this time.

Get started with Feedback enabled

Finally, enable Feedback and start. Don't forget to change the Status to Active.

Summary of Hotjar’s Feedback feature

I'm curious to see how many people will leave feedback.

I have written various explanations about WordPress, but due to updates and specification changes, the situation is often different from when I wrote the article. I thought it would be great if I could receive this information as feedback and always provide the latest information!

The results seem to be accumulating like this. I'm looking forward to it.

If you would like to try giving feedback, please try setting up Hotjar's Feedback function!